Returns & Exchanges
At Big Potato Games, we want you to love your new fashion finds. If you are not completely satisfied with your purchase, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place your items in their original packaging, ensuring all tags and labels are intact to qualify for a full refund.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it to the outside of your return package.
Drop Off and Track
Take your package to any authorized carrier location and keep your tracking receipt; we will process your refund once the items reach our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing