Frequently Asked Questions
Everything you need to know about your Big Potato Games fashion order.
What is your shipping policy?
We offer standard shipping on all orders, with delivery typically taking 3-5 business days. Express shipping options are available at checkout.
How do I return an item?
You can return any unworn and unwashed items with tags still attached within 30 days of purchase for a full refund or exchange.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How do I determine my correct size?
Please refer to our comprehensive size guide located on each product page to find the measurements that best fit your body type.
Are your products ethically sourced?
Yes, we prioritize sustainable manufacturing and work exclusively with partners who adhere to fair labor practices and ethical production standards.